After serving in the military and working as a private defense contractor, Matthew Quinn knew he wanted to own a business that aligned with his values and long-term goals. In 2014, he founded Signal of Northern Virginia with a desire to continue serving his community in a meaningful way.
As he explored different business opportunities, Matthew looked for a resilient, service-driven model that would allow him to make an impact. Signal stood out—it provided the structure, brand recognition, and mission-driven purpose he was looking for, offering security services that aligned with his leadership background and commitment to service.
Signal of Northern Virginia: A Top-Performing Franchise
Today, Signal of Northern Virginia is ranked third in the network in key performance indicators and was recently recognized as Franchise of the Month for November 2024. Their success is built on service diversification, operational excellence, and a strong team culture.
Matthew initially focused on multi-family patrols but quickly expanded into shopping centers and retail locations—including securing a contract with the world’s largest retailer. His franchise consistently leads in both employee and client retention, a testament to the quality service and leadership that define his business.
The Power of the Signal Brand and Home Office Support
Matthew attributes much of his success to Signal’s strong brand reputation and support system. The credibility of the Signal name played a crucial role in securing major contracts, and the home office provides essential operational support and tools that allow him to focus on growth.
"Conventions and hosted events from the home office ignite our passion and align our vision to become the largest global security brand." – Matthew Quinn
Additionally, centralized services like payroll save valuable time—critical when managing a team of 90 employees. With dedicated support, Matthew can concentrate on scaling his business and developing strong leaders within his team.
A Culture of Leadership and Career Growth
Beyond financial success, Signal of Northern Virginia is a place where employees thrive. Matthew has built a culture of continuous improvement and leadership development. His leadership team has achieved 100% internal promotions over the last decade, ensuring career advancement for those committed to growing within the company. In fact, his executive director was his second hire and started as an officer.
"We’re not just providing jobs; we’re creating opportunities. Every employee starts as a patrol officer and has a clear path to grow their career within Signal if they choose to." – Matthew Quinn
This commitment to employee success has helped his franchise achieve the highest retention rate across the network. Even as a top performer, Matthew remains focused on elevating his team and enhancing the customer experience.
Looking Ahead: The Future of Signal of Northern Virginia
With a 29% year-over-year growth rate, Matthew continues to raise the bar for excellence in security services. His long-term vision includes sustained expansion, leadership development, and contributing to Signal’s mission to become the world’s leading security brand.
Inspired by Matthew’s Story?
At Signal, franchise owners like Matthew are making a real impact in their communities while building profitable, scalable businesses. If you’re an entrepreneur looking for a mission-driven franchise opportunity, Signal could be the right fit for you.
Interested in learning more? Click here to explore franchise opportunities with Signal today.
